We collect different types of information depending on how you engage with our services. Some information you provide directly — like when you fill out a contact form or register for a learning program. Other information gets collected automatically as you browse our website.

Information You Provide

• Name, email address, and phone number when you contact us or sign up for programs
• Company information and job title for professional inquiries
• Educational background and technical experience for program enrollment
• Payment details processed through secure third-party providers
• Communication preferences and feedback you share with us

Automatically Collected Information

• IP address, browser type, and device information
• Pages visited, time spent on site, and navigation patterns
• Referral sources and search terms used to find our website
• Technical data like screen resolution and operating system

Your information helps us deliver better services and maintain meaningful communication with you. We don't sell your data to third parties, and we only use it for legitimate business purposes related to our educational and testing services.

We store your information on secure servers located in Taiwan and maintain strict security protocols. Our team receives regular training on data protection, and we conduct periodic security audits to identify and address potential vulnerabilities.

While we implement strong security measures, no system is completely immune to risks. We encourage you to use strong passwords and keep your login credentials confidential. If you suspect any unauthorized access to your account, contact us immediately at contact@advtechio.com.

Under Taiwan's Personal Data Protection Act, you have specific rights regarding your personal information. We respect these rights and make it straightforward for you to exercise them.

We don't sell your personal information. However, we do share data with trusted service providers who help us run our business and deliver services to you. These partners are contractually bound to protect your information and can only use it for specified purposes.

Service Providers We Work With

• Payment processors for handling transactions securely
• Email service providers for sending program updates and communications
• Cloud hosting providers for storing data and running our platform
• Analytics tools to understand how visitors use our website
• Customer support platforms for managing inquiries efficiently

We may also disclose information when required by Taiwan law, in response to valid legal requests from authorities, or to protect our rights and safety or that of others. In the event of a business merger or acquisition, your information would transfer to the new entity, and we'd notify you beforehand.

We keep your personal information only as long as necessary for the purposes outlined in this policy or as required by Taiwan law. Retention periods vary based on the type of data and our relationship with you.

After retention periods expire, we securely delete or anonymize your information so it can no longer identify you. Archived backups may retain data for additional periods but are not used for active processing.

Our website uses cookies and similar technologies to improve functionality and understand user behavior. Cookies are small text files stored on your device that help us remember your preferences and analyze site usage.

Types of Cookies We Use

• Essential Cookies: Required for basic site functions like security and navigation. You can't opt out of these.
• Functionality Cookies: Remember your preferences and settings to enhance your experience.
• Analytics Cookies: Help us understand how visitors interact with our site so we can make improvements.
• Marketing Cookies: Track your activity to deliver relevant content and measure campaign effectiveness.

You can control cookie preferences through your browser settings. Most browsers let you block or delete cookies, though this may affect site functionality. We don't use cookies to identify you personally unless you're logged into your account.

Our services target professionals and adults interested in software testing education. We don't knowingly collect information from individuals under 16 years old without parental consent. If you're a parent and believe your child has provided us with personal information, contact us immediately and we'll delete it.

Our educational programs typically require participants to be at least 18 years old or have completed secondary education. For younger students, we require written parental consent and limit data collection to what's necessary for program delivery.

While our primary operations and data storage occur in Taiwan, some service providers may process data in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place through standard contractual clauses or other approved mechanisms.

We verify that international partners maintain data protection standards comparable to Taiwan's regulations. You can request information about specific safeguards for international transfers by contacting our privacy team.

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website. The effective date at the top shows when this version became active.

We encourage you to review this policy periodically. Continued use of our services after changes become effective means you accept the updated terms. For major changes that require explicit consent under Taiwan law, we'll seek your approval before implementing them.